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Systems Engineer or Senior Systems Engineer

Nevada System of Higher Education

Reno, NV

Job posting number: #7081719

Posted: July 30, 2021

Application Deadline: Open Until Filled

Job Description

Thank you for your interest in employment with Nevada System of Higher Education (NSHE), System Administration and System Computing Services. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:

Draft applications are saved automatically and can be accessed through your candidate home account.

Final applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.

If you need assistance or have questions regarding the application process, please contact our Human Resources department at (775) 784-4901.

Job Description

The Nevada System of Higher Education (NSHE) invites applications and nominations for two (2) positions of Systems Engineer or Senior Systems Engineer. These are a renewable, full-time, non-tenured, administrative position and reports to the Director of Systems Engineering. The positions can be located in Reno or Las Vegas, Nevada. The NSHE is comprised of eight institutions: two universities, a state college, four community colleges and a research institute. The public system of higher education in Nevada continues to experience growth with significant opportunities in serving over 105,000 students and 12,000 employees.

Position details: SCS maintains a wide variety of systems and applications to provide services to all NSHE institutions. The Systems Engineer is an integral part of the Systems Engineering team and is responsible for the architecture, ongoing development, and maintenance of SCS’s highly available and secure state-wide computing platforms. Primary areas of focus will be assigned based on the incumbent’s skills and secondary areas of focus will be assigned where needed for training and ancillary support. Areas of focus include but are not limited to operating system environments and associated software/tools (VMware, Windows Server), Active Directory (AD) and other user account/Identity Management systems, NSHE-wide Identity Management and Single Sign-On (SSO) systems and initiatives, server hardware, automation, security, storage systems, data management (backup/recovery), web services, and resource allocation management. Under normal supervision, incumbents perform a wide range of work at the highest level of complexity utilizing sophisticated technical analysis, design, installation, testing, tuning, maintenance, and troubleshooting technologies associated with server hardware and operating environments to ensure availability, security and integrity.

SALARY GRADE: C (Minimum starting salary of $65,000 commensurate with experience, training, and certifications.) Benefits package includes health, dental, vision, life, and retirement benefits.

APPROXIMATE STARTING DATE: August 30, 2021

MINIMUM QUALIFICATIONS:

The candidate should possess a fluency in relevant operating systems, programming/scripting languages, and tools plus have a working knowledge of relevant hardware environments currently supported at SCS.

Systems Engineer: A minimum of a Bachelor’s Degree is required; A degree in computer science or related technical field is preferred. Alternatively, seven (7) or more years of direct experience in the position’s primary areas of expertise for a multi-user, complex enterprise or university may be substituted for a bachelor’s degree. Candidates should have at least two (2) years of progressive work experience directly managing and supporting multi-user enterprise Windows server, AD, and/or VMWare operating system environments.

Senior Systems Engineer: A minimum of a Bachelor’s Degree is required; A degree in computer science or related technical field and/or an advanced degree are preferred. Alternatively, ten (10) or more years of direct experience in the position’s primary areas of expertise for a large, complex enterprise or university with at least two years of relevant formal education or training may be substituted for a Bachelor’s Degree. Candidates should have at least five (5) years of progressive work experience directly managing and supporting large enterprise Windows Server, AD, and/or VMWare operating system environments.

KNOWLEDGE, SKILLS, AND ABILITIES: Successful candidates must possess the following knowledge, skills and abilities. It is recommended that applicants for this position address each of the following items in the letter of application:

Experience planning, testing, installing, tuning, and managing new and existing hardware, software, and operating system environments in highly available and redundant configurations.
Experience in performing in-depth research and troubleshooting across multiple IT disciplinary areas to identify, resolve, and prevent hardware, software, operating system environment, service, and performance issues and errors.
Experience planning and implementing operating system environment upgrades, patches, and system backups with minimal service disruption.
Working knowledge of the design and operation of secure authentication, authorization, and Single Sign-on (SSO) services and best practices.
Working knowledge of Active Directory user, group, and computer management, cross-platform client authentication to AD.
Working knowledge of core and ancillary operating system services, system management and monitoring methods, permissions models, and event auditing.
Experience creating and maintaining project-related documentation, system diagrams, testing plans, and deployment plans.
Experience reviewing and producing procedure and policy documentation and support materials for both internal and external audiences.
Working knowledge of the elements of a business-critical data center environment.
Working knowledge of project management and change management systems concepts.
Familiarity with at least one scripting language such as ksh, bash, perl, python, PowerShell.
The Senior Systems Engineer must also possess the following:

Subject Matter Expert (SME) level understanding of Windows Servers, VMWare vSphere/vCenter, Active Directory Domain Services, and/or cloud-based Identity and Access Management / SSO services.
Experience in designing hardware, software, and operating system environments in highly available and redundant configurations.
Experience configuring storage area network (SAN), network attached storage (NAS) and/or direct attached storage (DAS) storage systems to support operating system environments.
Firm understanding of core and ancillary operating system services, system management and monitoring methods, permissions models, and event auditing.
Experience researching and providing analysis related to new technologies, tools, and methodologies.
Experience working in a business-critical data center environment.
Experience using project management and change management systems to solve complex problems.
Experience working with, managing, and configuring high-availability (HA) software to support multi-tiered business-critical services.
Experience solving problems with at least one scripting language such as ksh, bash, perl, python, PowerShell.
RESPONSIBILITIES: The duties of this position will include, but not be limited to, the following areas of responsibility:

Install, configure, test, tune, and perform diagnostic and preventive maintenance activities in support of NSHE-wide and data center core functions and services.
Ensure efficient, secure, and reliable operation of the operating environments and services.
Analyze and diagnose hardware and software failures, implement corrective action necessary to restore system operations, and proactively develop and implement upgrades/changes.
Ensure applicable security policies and procedures are taken into consideration throughout the system lifecycle to provide highly available, accurate, and efficient systems which meet NSHE’s critical business needs.
Research, evaluate, and test new hardware, software, operating system environments, best practices, utilities, methodologies, and management products.
Maintain comprehensive operating procedures, problem/change data, and systems software libraries.
Collaborate with SCS and NSHE technical colleagues as changes and new system functions are added to the operating environments.
Document infrastructure topology, asset inventories, customer and vendor service agreements as well as other administrative, technical, or historical documentation as needed.
Non-standard work hours, travel within the State of Nevada, and 24/7 on-call support responsibilities are occasionally required to perform assigned duties.

TO APPLY: The application process will be handled through the Workday on-line search process. Application materials must include a current resume, detailed cover letter, and names, addresses and telephone numbers of four professional references willing to be contacted. Applicants should fully describe qualifications and experience, since the initial review will serve to evaluate applicants based on documented, relevant qualifications and professional work experience. Applications will be considered incomplete without all requested materials. References will only be contacted for those who advance to the final phase of the search and with prior consent of the applicant. The review of materials will begin immediately. Materials should be addressed to Sara Hudspeth, Human Resources, and are to be submitted via on-line application at https://nshe.nevada.edu/leadership-policy/administration/human-resources/. For assistance with NSHE’s on-line applicant portal, contact Sara Hudspeth at (775) 784-3471 or shudspeth@nshe.nevada.edu.

INTERNAL APPLICANTS: Current employees within the Nevada System of Higher Education MUST use the “Find Jobs” process within Workday to find and apply for jobs at NSHE institutions. Once you log into Workday and type “Find Jobs” in the search box which will navigate to the internal job posting site. Locate the specific job posting by typing the requisition number (e.g. R0000000) in the search box

APPLICATION DEADLINE: Applications may be submitted until the position is filled. The review of materials will begin immediately, however, for full consideration applications should be submitted by August 15, 2021.



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