Job DescriptionJob Summary
The SBGrid Advanced Research Computing (ARC) team at Harvard Medical School has a position opening for an IT Project Manager. The ARC team designs, implements, and maintains a specialized computing infrastructure to support all phases of macromolecular structure determination in biomedical research ranging from virology to cancer biology. The infrastructure includes storage to support data acquisition as well as Linux workstations and macOS research desktops for data processing. We also support computational clusters and specialized research instrumentation computers. The ARC team works in close collaboration with SBGrid Consortium (http://www.sbgrid.org) staff who curate and maintain a library of approximately 800 scientific software titles.
The IT Project Manager will report to SBGrid leadership and will be responsible for managing local IT projects and gathering specifications and requirements. Along with ensuring projects are completed to specification, the IT Project Manager will also coordinate help desk support functions and resolve routine support requests. This is a hybrid position, which will require 2-3 days per week of on-site presence.
-Ensure project priorities are in continual alignment with business goals and objectives. Lead and manage multiple small- to medium-scale, cross-functional IT projects across various disciplines to include people, processes, and technology from inception to implementation; Proactively identify and resolve issues and risks, escalating as appropriate; Deliver project status reports, both scheduled and on demand.
-Build interdepartmental relationships with all stakeholders; Communicate in technical and non-technical terms with user communities and maintain content on the support website. Support other members of the team with analysis, reporting, and documentation. Effectively uses the existing CRM system and helps to develop additional functionality for improved communication and business processes.
-Coordinate ARC help desk support function and resolve routine support requests.
Minimum 3 years of relevant experience.
Additional Qualifications and Skills
BA or BS degree strongly preferred
Proven experience coordinating cross-functional teams; Outstanding time management and organization skills; Experience effectively managing meetings.
Excellent interpersonal, written and oral communication skills; Experience with technical documentation, including status reporting, specifications, process flow, etc.
Demonstrated ability to work across multiple job levels to achieve results. Attention to detail.
Familiarity with Mac operating systems.
Current knowledge or interest in mastering use of the following tools Google Apps, Smartsheets, Salesforce, Lucidchart, and others.
Technically savvy and able to ramp up on new technologies quickly. Adept in problem solving.
This Staff role may start as a remote position due to the COVID-19 pandemic and while restrictions are still in place. The current remote nature of this role is considered temporary and may change as the University continues to evaluate options. While we continue to monitor the evolving COVID-19 guidelines, local on-campus work may be expected for some roles. Harvard Medical School does support flexible schedules, subject to individual departments’ business needs.
Harvard will require COVID vaccination for all Harvard community members who will have any on-campus presence. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement and exceptions may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.
Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.
We are committed to cultivating an inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values
Harvard University offers an outstanding benefits package including:
Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 12.5 paid holidays, and 3 paid personal days per year.
Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
Retirement: University-funded retirement plan with full vesting after 3 years of service.
Tuition Assistance Program: Competitive tuition assistance program, incredibly affordable classes directly at the Harvard Extension School, and discounted options through participating Harvard grad schools.
Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation, and complementary health services.
Harvard access to athletic facilities, libraries, campus events, and many discounts throughout metro Boston.
The Harvard Medical School is not able to provide visa sponsorship for this position.
Harvard Medical School strives to cultivate an environment that promotes inclusiveness and collaboration among students, faculty and staff and to create new avenues for discussion that will advance our shared mission to improve the health of people throughout the world.