Job Profile Summary:
Conducts quality laboratory testing and result reporting.
- Conducts quality laboratory testing and result reporting.
- Ensures that results are reported in compliance with the goals and standards of the department, hospital and applicable accrediting organizations (AHCA, CLIA, COLA, and JCAHO).
- Accurately identifies each patient specimen and testing orders and ensures results are accurate and reported in a timely manner.
- Ensures specimen integrity and identification and resolves specimens not meeting testing criteria.
- Identifies and resolves pending specimen results from laboratory information system for assigned departments.
- Reports pertinent information to the physician, patient care area or supervisor (e.g., panic values, instrument malfunctions, delay in testing, reagent or supply depletion).
- Notes “dates opened” and “expiration dates” on reagents, controls, etc., and uses reagentsand controls only to their expiration dates.
- Maintains cleanliness of work areas and keeps work areas Organizational and stocked.
- Follows safety procedures and utilizes all safety devices and personal protective equipmentper protocol.
- Follows troubleshooting procedures to correct deficiencies or problems as they occur with instruments and equipment.
- Ensures instrument operation and results are reliable and performs maintenance checks, start ups, and shut downs as assigned or required.
- Answers the telephone, greets customers and provides consult and technical support to the physicians, phlebotomists and nursing staff.
- Follows quality control policy and ensures controls are within acceptable limits before patient results are reported.
- Documents quality control and out of range results in an appropriate manner.
- Other duties as assigned.
- Associates Degree in Chemical Sciences, Physical Sciences, Biological Sciences, Medical Technology or equivalent required.
- Bachelor Degree in Chemical Sciences, Physical Sciences, Biological Sciences and Medical Technology preferred.
- Must be licensed in the State of Florida at the technologist levels.
- A minimum of one or more specialties; Microbiology, Immunohematology or all licenses.
- American Society for Clinical Pathology (ASCP) certification is preferred.
Complexity of Work:
- All employees are expected to meet the standards of performance outlined in the Organizational-Wide Competencies listed below as applied to the position:
- World Class Service Orientation: Includes attitude, behavior, interpersonal skill, and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner.
- Adaptability: Includes teamwork and flexibility needed to fulfill job responsibilities including adapting to changes in work environment and accepting supervisory feedback.
- Efficiency and Effectiveness: Includes quantity and quality of desired work, as well as organization skills necessary to perform successfully.
- Essential Job Requirements: Includes adherence to all relevant policies, procedures, and guidelines affecting the work environment, including maintenance of required competencies and communication skills.
- Supervisory Responsibilities (if applicable): Includes overall accountability for assigned work group relative to operational goals, personnel requirements, and budgetary constraints.
- Note: The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification.
- This description of duties is not intended to be all inclusive nor to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility.
- One (1) year clinical experience preferred.
- This position involves turning, stooping, bending, stretching, walking and standing.
- The average amount of lifting is 10 pounds with occasional carrying of objects up to 20 pounds.
- Sitting for short periods of time, the ability to file, move records, laboratory supplies, and equipment are also required physical duties.
- Communication by means of the spoken, written and typed word is required.
- Work requires finger dexterity and eye hand coordination to operate a computer keyboard at a moderate skill level.
- Mental Demands: Ability to work at a fast pace and to prioritize multiple assignments/projects and respond to numerous requests; ability to resolve conflicts among staff and to work collaboratively with department director, physicians and other members of the healthcare team; ability to ensure operational efficiency; ability to problem solve and make decisions; ability to exercise self-control and tolerate stress when dealing with multiple requests and/or conflicting demands from multiple customers.
- Special Demands: Use of personal protective equipment is required as there is a potential for exposure to biohazardous or infectious agents when drawing and processing specimens.
- Confidentiality: The employee has access to the entire medical record for the purpose of charting and correcting laboratory results AND review of physician orders.
- The access is limited to the amount reasonably necessary to achieve the purpose of the laboratory testing request.
- The disclosure or requests that occur on a routine or recurring basis include patient demographics, condition and laboratory results.
Personal Protective Equipment:Follows standard precautions using personal protective equipment as required.
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