Job Description
As a part of our Tomsich Pathology & Laboratory Medicine Institute family, you’ll join nearly 100 pathologists and over 1,500 other caregivers in performing the diagnostic and consultative services that are the foundation for our world-class care. Exceptional care is a team effort, and at Cleveland Clinic you’ll find there are many paths to creating a career centered on what matters most to you.
Our Laboratory team is looking for Phlebotomy Technicians to perform blood collections by venipuncture in the inpatient and/or outpatient setting. This position also provides excellent customer service to various age ranges of patients and levels of acuity, and performs specimen processing of laboratory samples depending on location. Both Phlebotomists newer to healthcare looking for patient contact and the opportunity to provide a great patient experience, and tenured Phlebotomists that enjoy working with patients, should consider this position. The ideal candidate is comfortable multitasking, working in a fast-paced environment, can handle high volume requests, communicates well with others, is comfortable working as part of a team, and empathetic towards patients, visitors, and caregivers.
We offer opportunities for growth within our many locations that offer more experience, by moving caregivers into Outreach, or by becoming a Floating Phlebotomist. Career growth, leadership opportunities, providing world-class care to our patients, exceptional benefits, and working for an organization that has many long-term career paths are just a few reasons why this role would matter most to the right candidate.
Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.
Our Laboratory team is looking for Phlebotomy Technicians to perform blood collections by venipuncture in the inpatient and/or outpatient setting. This position also provides excellent customer service to various age ranges of patients and levels of acuity, and performs specimen processing of laboratory samples depending on location. Both Phlebotomists newer to healthcare looking for patient contact and the opportunity to provide a great patient experience, and tenured Phlebotomists that enjoy working with patients, should consider this position. The ideal candidate is comfortable multitasking, working in a fast-paced environment, can handle high volume requests, communicates well with others, is comfortable working as part of a team, and empathetic towards patients, visitors, and caregivers.
We offer opportunities for growth within our many locations that offer more experience, by moving caregivers into Outreach, or by becoming a Floating Phlebotomist. Career growth, leadership opportunities, providing world-class care to our patients, exceptional benefits, and working for an organization that has many long-term career paths are just a few reasons why this role would matter most to the right candidate.
Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.
Responsibilities:
- Performs blood collection procedures and related tasks.
- Verifies order requests and identifying information prior to drawing blood or collecting the specimen/kit to be tested by analytical staff.
- Labels all specimens collected and delivers them to the appropriate processing area.
- Follows venipuncture procedures and maintains appropriate log sheets.
- Greets patients warmly and professionally at check in or when they present to outpatient lab desks or when entering a patient's room and completes test request entry and specimen receipt using lab computer.
- Performs specimen processing and sends out tasks including accessioning, centrifugation and packaging for transport when necessary for all specimen types.
- Communicates essential information to appropriate personnel.
- Actively promotes effective communication flow both within and outside of the department.
- Picks up and delivers blood, other sample types, and lab supplies to appropriate areas.
- Provides a positive customer service rapport and interacts in a pleasant, courteous and cordial manner with co-workers and patients at all times.
- Participates in team discussions, provide problem solving ideas and contribute to quality improvement goals.
- Performs other duties as assigned.
Education:
- High School Diploma or GED.
Certifications:
- Formal phlebotomy certification preferred.
Complexity of Work:
- Trouble shooting and problem solving skills in a team environment is essential.
- Effectively operate in a flexible work environment.
- Demonstrate the ability to work under minimal supervision.
- Must be able to excel in a high-volume, fast-paced work environment.
Work Experience:
- Technical proficiency; standard procedures, techniques and common practices required.
Physical Requirements:
- Requires frequent and long durations of standing and walking.
- Visual acuity including the ability to distinguish colors.
- Manual dexterity sufficient to manipulate blood drawing equipment and make measurements.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
By embracing and understanding the diversity EVERY ONE brings, Cleveland Clinic has created an inclusive culture that promotes innovation, growth, and new ideas. This has enhanced our ability to attract the best global talent to provide the best patient experience possible. Cleveland Clinic is pleased to be an equal employment/affirmative action employer: Women/Minorities/Veterans/Individuals with Disabilities. Smoke/drug free environment.
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