Summary

The Sr. Manager, Nursing provides leadership and oversight in the accomplishment of strategic and operational objectives for Healthcare for the Homeless –Houston (HHH).  Directly responsible for clinical practice operations of a multi-site primary care practice for homeless individuals, including tactical plans for clinical services, personnel administration, financial management of clinic services, quality improvement/quality assurance, compliance, accreditation, clinical policies and procedures, eligibility, credentialing, and special project design and implementation.  Directly accountable to the CEO, with oversight from the Chief Medical Officer for clinical matters.

Job Duties

• Oversees orientation and onboarding, training and ongoing continuing education to include in-services and community-based education.
• Responsible for Change Management for clinical services. Assess on a periodic basis the adequacy of the staff skill mix to manage change in work restructuring, technology, and shifts in mission focus.
• Maintains relationships with external community partners to support strategic goals.
• Participates in strategic planning and design for the agency programs.
• Implements and monitors changes to the clinical and operational program of the agency’s. 
• Assigns tasks and provides guidance to personnel responsible for specific functions for programs. 
• Develops action plans and processes for programmatic changes or strategic shifts.
• Ensures timely credentialing of applicable employees to facilitate on-boarding and participation in insurance plans and government programs, ensure that all licensure is current, active and unencumbered.
• Acts as the liaison maintaining communication between Baylor College of Medicine, Department of Family and Community Medicine and HHH.

Minimum Qualifications

• Bachelor's degree in Nursing.
• Five years of relevant experience as a licensed Registered Nurse (RN).
• Current license as a Registered Nurse (RN) by the State of Texas Board of Nursing.
• Basic Life Support (BLS) Certification through the American Heart Association.

Preferred Qualifications

• Advanced degree in a relevant field.
• Five plus years of progressive management experience in ambulatory setting, behavioral health and/or homeless/underserved populations experience.
• Demonstrated working knowledge of ambulatory clinical practices and management.
• Extensive knowledge of principles and practices relevant to patient care activities.
• Demonstrated knowledge of effective management and supervisory practices.
• Highly developed written and verbal communication skills.
• Ability to plan, direct, and monitor others’ activities with demonstrated leadership abilities that contribute to a positive work environment.
• Above average proficiency with common computer-based applications (PowerPoint, excel, etc.).
• Proficiency with electronic health records.
• Occasional US travel to conferences and management meetings.