Job DescriptionJob Overview
The Director provides direct oversight in the administration of an advising center or office with responsibility for planning, policy and results. In the College of Arts & Sciences the Director of Advising is responsible for the supervision of six Assistant Directors across two advising teams within the larger A&S Academic Services unit. One team advises students who have declared a major in the College of Arts & Sciences, and the second is focused primarily on students exploring their major options from a University-wide perspective, as well as those completing requirements to transition into preferred programs. The Director reports to the A&S Assistant Dean of Advising. This Director also works closely with a second Advising Director (responsible for the business processes), as well as with the other Directors in the A&S Academic Services unit; these include the directors of Enrollment, Recruitment, and Retention. With the overall A&S Advising team approaching thirty staff members, the Director must be adaptable and organized to meet the needs of a diverse team. The Director is responsible for communicating updates and changes internally with staff, and externally with campus partners, to improve the student experience and facilitate student success.
Responsible for development, implementation and administration of goals to achieve strategic advising mission and objectives set at university and unit levels; assume management responsibility for advising programs and priorities associated with student success and retention; decisions and quality of execution have significant impact and influence service delivery at an academic college or central level.
Formulate, recommend, and implement policies, procedures, and controls; manage processes to increase student support and advance service levels; responsible for policy execution and results that enrich the student experience; formulate and communicate major policy changes affecting students and university partners; and participate in cross-functional policy development.
May assist with college/unit level student affairs issues.
Responsible for collaborating efforts with administrative and academic units and acts as liaison between the student, parent, college, student affairs and other appropriate business partners; communicate and assist students, parents, business partners resolve questions and complex issues; represent the university internally and externally.
Develop, implement and monitor budget, as authorized; may have authority for revenue and expense planning and approving expenditure; has signature authority as "accountable officer" for programs within area of responsibility; report on budget status to higher level administrator.
Prepare reports, disseminate/interpret information, provide advice, deliver presentations, and ensure that advising programs and services comply with university policies and state/federal regulations.
Oversee equity and inclusion strategies for the advising unit.
Serve on university, college and departmental committees and represent the department at various state and national associations.
May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).
Perform related duties based on departmental need. This job description can be changed at anytime.
Seven (7) years of academic advising or student services leadership.
Two (2) years supervision experience.
Additional Qualifications Considered
Knowledge of Student Information Systems and Customer Relationship Management tools such as those produced by Civitas, PeopleSoft, and Technolutions.
Physical Requirements/Work Environment
Office environment/no specific unusual physical or environmental demands.
Interested and qualified applicants must apply online and include:
Cover letter of interest.
Applications without a cover letter or CV/Resume will not be considered for the position.