Audiology Assistant

Cleveland Clinic

Twinsburg, OH

Job posting number: #7122315 (Ref:ccf17698998)

Posted: January 27, 2023

Application Deadline: Open Until Filled

Job Description

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as the No. 4 hospital in the nation, according to the U.S. and World News Report. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As an Audiology Assistant, you will provide supportive services in Audiology, as prescribed, directed and supervised by a licensed and certified audiologist.

Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.


  • Audiology Clinical duties, if applicable
    • Performs and documents listening checks of test equipment.
    • Assist Audiologists in testing or setting up for testing.
  • Audiology Clerical duties, if applicable
    • Secures purchase orders through Lawsons and processes all orders (e.g. hearing aids, earmolds, supplies) and repairs; documents all actions in patient HA files.
    • Preforms listening checks on all new and returned hearing aids.
    • Triages mail/phone/email requests in HAL and resolves patient/requestor needs.
    • Maintains hearing aid database (TrakAid – TA).
    • Interacts with vendors/suppliers/Supply Chain Management (SCM) regarding purchases/invoices/orders.
    • Reviews statements weekly to insure all invoices are paid in timely manner at all HNI locations.
    • Verifies accuracy of invoices at all HNI locations.
    • Liaisons with Accounts Payable to ensure prompt and accurate payment of all audiology invoices for all HNI locations.
    • Maintains organization the HA charts.
    • Maintains and restocks Hearing Aid Lab (HAL) and File Room inventory of supplies, forms and patient education materials – including preparation of all patient folders (e.g., HAE, HAF, TMC, CI folders).
    • Communicates with Section Head, Clinic Director, or HA Director and Program Manager of all actions taken.
  • Executive Health, if applicable
    • Conducts non-diagnostic screening otoscopy .
    • Performs puretone air conduction thresholds for patients seen in Executive Health.
    • Records thresholds on audiogram within Epic and completes progress note which are reviewed and signed by supervising audiologist.
  • Newborn Hearing Screening
    • Verifies proper function of equipment on a daily basis and reports concerns or problems to Hearing Screening Coordinator or Clinical Engineering.
    • Performs hearing screening on all newborn infants prior to discharge in accordance with Ohio Department of Health rules and facility protocol using appropriate objective screening method: Otoacoustic Emissions (OAEs) and/or Automated Auditory Brainstem Response (AABR).
    • Properly prepares infant’s skin, if needed and proper placement of electrodes if performing AABR.
    • Appropriately and accurately documents required information.
    • Communicates results and, if needed, follow up to the patient’s family in a confidential and culturally appropriate manner.
    • Provides the safe transport of newborns following hospital protocols for infant security safety including infant identification.
    • Completes annual training to meet requirements by the Ohio Department of Health.
    • Maintain current Basic Life Support Certificate.
    • Communicates the results of the screening(s) and follow up (if needed) to the patients' family in a confidential and culturally appropriate manner.


  • High school diploma
  • Associate’s or Bachelor’s degree in an allied health field preferred and may offset experience requirement.


  • Obtain Certification as Occupational Hearing Conservationist (OHC) by the Council for Accreditation in Occupational Hearing Conservationists (CAOHC) obtained with new hire period as required by specific location. 
  • Licensed as an Audiology Aide from the Ohio Speech and Hearing Professional Board preferred.
  • Certification as an Audiology Assistant from the American Speech-Language-Hearing Association (ASHA) preferred.

Complexity of Work:

  • Requires critical thinking skills, decisive judgment, ability to work with minimal supervision
  • Must be able to work in a stressful environment and take appropriate action

Work Experience:

  • Minimum one year of experience in a hospital setting or working with patients.
  • Excellent interpersonal and communication skills.
  • Ability to interact professionally with all levels of clinical and hospital staff, patients and families.
  • Ability to follow direction and communicate professionally.
  • Basic computer skills and ability to troubleshoot test equipment.

Preferred Experience and Education:

  • Excellent organizational skills.
  • Communication Sciences and Disorders background
  • Bachelor's degree is preferred.

Physical Requirements:

  • Ability to read fine print; excellent manual dexterity.
  • Ability to lift small packages up to 25 pounds.
  • Ability to assist patients from wheelchair/chair.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required. 

By embracing and understanding the diversity EVERY ONE brings, Cleveland Clinic has created an inclusive culture that promotes innovation, growth, and new ideas. This has enhanced our ability to attract the best global talent to provide the best patient experience possible. Cleveland Clinic is pleased to be an equal employment/affirmative action employer: Women/Minorities/Veterans/Individuals with Disabilities. Smoke/drug free environment.

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More Info

Job posting number:#7122315 (Ref:ccf17698998)
Application Deadline:Open Until Filled
Employer Location:Cleveland Clinic
United States
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