Responsibilities:

• Audiology Clinical duties, if applicable
  • Performs and documents listening checks of test equipment.
  • Assist Audiologists in testing or setting up for testing.
• Audiology Clerical duties, if applicable
  • Secures purchase orders through Lawsons and processes all orders (e.g. hearing aids, earmolds, supplies) and repairs; documents all actions in patient HA files.
  • Preforms listening checks on all new and returned hearing aids.
  • Triages mail/phone/email requests in HAL and resolves patient/requestor needs.
  • Maintains hearing aid database (TrakAid – TA).
  • Interacts with vendors/suppliers/Supply Chain Management (SCM) regarding purchases/invoices/orders.
  • Reviews statements weekly to insure all invoices are paid in timely manner at all HNI locations.
  • Verifies accuracy of invoices at all HNI locations.
  • Liaisons with Accounts Payable to ensure prompt and accurate payment of all audiology invoices for all HNI locations.
  • Maintains organization the HA charts.
  • Maintains and restocks Hearing Aid Lab (HAL) and File Room inventory of supplies, forms and patient education materials – including preparation of all patient folders (e.g., HAE, HAF, TMC, CI folders).
  • Communicates with Section Head, Clinic Director, or HA Director and Program Manager of all actions taken.
• Executive Health, if applicable
  • Conducts non-diagnostic screening otoscopy .
  • Performs puretone air conduction thresholds for patients seen in Executive Health.
  • Records thresholds on audiogram within Epic and completes progress note which are reviewed and signed by supervising audiologist.
• Newborn Hearing Screening
  • Verifies proper function of equipment on a daily basis and reports concerns or problems to Hearing Screening Coordinator or Clinical Engineering.
  • Performs hearing screening on all newborn infants prior to discharge in accordance with Ohio Department of Health rules and facility protocol using appropriate objective screening method: Otoacoustic Emissions (OAEs) and/or Automated Auditory Brainstem Response (AABR).
  • Properly prepares infant’s skin, if needed and proper placement of electrodes if performing AABR.
  • Appropriately and accurately documents required information.
  • Communicates results and, if needed, follow up to the patient’s family in a confidential and culturally appropriate manner.
  • Provides the safe transport of newborns following hospital protocols for infant security safety including infant identification.
  • Completes annual training to meet requirements by the Ohio Department of Health.
  • Maintain current Basic Life Support Certificate.
  • Communicates the results of the screening(s) and follow up (if needed) to the patients' family in a confidential and culturally appropriate manner.

Education:

• High school diploma
• Associate’s or Bachelor’s degree in an allied health field preferred and may offset experience requirement.

Certifications:

• Obtain Certification as Occupational Hearing Conservationist (OHC) by the Council for Accreditation in Occupational Hearing Conservationists (CAOHC) obtained with new hire period as required by specific location. 
• Licensed as an Audiology Aide from the Ohio Speech and Hearing Professional Board preferred.
• Certification as an Audiology Assistant from the American Speech-Language-Hearing Association (ASHA) preferred.

Complexity of Work:

• Requires critical thinking skills, decisive judgment, ability to work with minimal supervision
• Must be able to work in a stressful environment and take appropriate action

Work Experience:

• Minimum one year of experience in a hospital setting or working with patients.
• Excellent interpersonal and communication skills.
• Ability to interact professionally with all levels of clinical and hospital staff, patients and families.
• Ability to follow direction and communicate professionally.
• Basic computer skills and ability to troubleshoot test equipment.

Preferred Experience and Education:

• Excellent organizational skills.
• Communication Sciences and Disorders background
• Bachelor's degree is preferred.

Physical Requirements:

• Ability to read fine print; excellent manual dexterity.
• Ability to lift small packages up to 25 pounds.
• Ability to assist patients from wheelchair/chair.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.