Job Description

Job Summary
The Office of Information Technology at UT Arlington provides premier solutions and support to our Maverick Community. We are a team of highly skilled professionals who approach our work with pride, respect and a shared sense of community.

The Systems Administrator III position will be responsible for assisting in the implementation, maintenance, and support relating to the University Cloud environment and on-premises virtual infrastructure. The position will assist in the general production support and maintenance, environment optimization, and monitoring of various functional areas for SLA/billing/reporting metrics. Furthermore, the position will also be responsible for providing support to the Infrastructure and Operations teams.
Essential Duties and Responsibilities
Essential Duties:
Conduct functional and connectivity testing to ensure continuing operability.
Comply with organization systems administration standard operating procedures.
Monitor and maintain system/server configuration.
Maintain baseline system security according to organizational policies.
Perform repairs on faulty system/server hardware.
Install, update, and troubleshoot systems/servers.
Manage accounts, network rights, and access to systems and equipment.
Conduct periodic system maintenance including cleaning (both physically and electronically), disk checks, routine reboots, data dumps, and testing.
Develop and document systems administration standard operating procedures.
Manage system/server resources including performance, capacity, availability, serviceability, and recoverability.
Plan, execute, and verify data redundancy and system recovery procedures.
Check system hardware availability, functionality, integrity, and efficiency.
Diagnose faulty system/server hardware.
Troubleshoot hardware/software interface and interoperability problems.
Implement and enforce local network usage policies and procedures.
Oversee installation, implementation, configuration, and support of system components.
Provide ongoing optimization and problem-solving support.
All Information Technology staff – regardless of their unique position – are expected to perform their assigned duties in a manner consistent with professional standards, with full awareness of responsibilities toward managing personal and institutional data, with priority regard to delivering customer service, with an understanding of the 24/7 nature of IT and the responsibilities that creates for them as individuals, and in a constructive and effective collaboration with colleagues.
Required Qualifications
Bachelor’s Degree in Computer Science, Information Systems or other related field; or equivalent mixture of work experience.
Five years of recent full-time System Administration experience or equivalent combination of work experience and education.
AZ-305: Designing Microsoft Azure Enterprise Solutions or equivalent certification.

Don’t meet every single qualification exactly?
At our organization, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role and think your past experience may not align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
Preferred Qualifications
Preferred Qualifications:
Advanced degree in information technology or related filed.
Certifications addressing common types of attacks, contingency planning, critical security controls, concepts, crypto fundamentals, defense-in-depth, DNS, firewalls, honeypots, ICMP, incident handling fundamentals, network fundamentals, risk management, securing server services, TCP, UDP, virtual private networks.

Knowledge, Skills, and Abilities:
Ability to accurately define incidents, problems, and events in the trouble ticketing system.
Ability to monitor measures or indicators of system performance and availability.
Ability to collaborate effectively with others.
Ability to function effectively in a dynamic, fast-paced environment.
Ability to operate common network tools (e.g., ping, traceroute, nslookup).
Ability to develop, update, and/or maintain standard operating procedures (SOPs).
Ability to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation).
Knowledge of computer networking concepts and protocols, and network security methodologies.
Knowledge of performance tuning tools and techniques.
Knowledge of organizational information technology (IT) user security policies (e.g., account creation, password rules, access control).
Knowledge of system administration, network, and operating system hardening techniques.
Knowledge of risk management processes (e.g., methods for assessing and mitigating risk).
Knowledge of the enterprise information technology (IT) architecture.
Knowledge of systems engineering theories, concepts, and methods.
Skill in interfacing with customers.
Skill in troubleshooting failed system components (i.e., servers)
Skill in identifying and anticipating system/server performance, availability, capacity, or configuration problems.
Skill in conducting system/server planning, management, and maintenance.
Skill in correcting physical and technical problems that impact system/server performance.
Skill in installing system and component upgrades. (i.e., servers, appliances, network devices).
Skill in monitoring and optimizing system/server performance.
Skill in recovering failed systems/servers. (e.g., recovery software, failover clusters, replication, etc.).
Skill in operating system administration. (e.g., account maintenance, data backups, maintain system performance, install and configure new hardware/software).
Working Conditions
May work around standard office conditions and data center equipment.
Repetitive use of a keyboard at a workstation. Manual dexterity.
Participates in an on-call rotation for 24×7
Special Conditions for Eligibility
Other Requirements for Eligibility:
Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class.
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR), Non-U.S. persons selected must meet eligibility requirements for access to export-restricted information, The ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee.
Applicants will adhere to the University’s principles of community, this means that they will share mutual respect for their peers, faculty and students. The applicant will provide constructive communication to enhance the mutual respect that is shared between employees. UTA fosters a supportive environment and the applicants will be expected to uphold these values and work collaboratively with other members of the University
Working Title
EEO Statement
UTA is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. Additionally, the University prohibits discrimination in employment on the basis of sexual orientation. A criminal background check will be conducted on finalists. The UTA is a tobacco free campus.