Assistant Director of Financial Aid

Ball State University

Muncie, IN

Job posting number: #7153888 (Ref:BSU37630)

Posted: June 9, 2023

Application Deadline: Open Until Filled

Job Description

Determine financial aid eligibility, perform need analysis and determine appropriate aid packages for students. Relay this information to support Cardinal Central staff so they can provide financial aid advising information to students, parents and other seeking financial aid assistance.


Ball State University welcomes applications for an Assistant Director of Financial Aid. The Assistant Director performs needs analysis, completes verification, determines cost of attendance and packages financial aid; exercises professional judgment when reviewing student documentation; monitors Satisfactory Academic Progress of students and communicates with students on strategies for maintaining progress; assists in the review of consumer information, web site information, as well as office publications and forms to ensure they are current, consistent and effective. The Assistant Director supports Cardinal Central staff in advising students regarding financial aid application, award calculations, financial aid notifications and disbursements. The Assistant Director interprets and communicates to Cardinal Central staff information concerning federal, state and institutional financial aid regulations, policies and procedures so these can be communicated to current and prospective students and their parents. The Assistant Director promotes financial aid awareness through verbal and written communication at outreach events and other requested information sessions.

Job Function:

Determine financial aid eligibility, perform need analysis and determine appropriate aid packages for students. Relay this information to support Cardinal Central staff so they can provide financial aid advising information to students, parents and other seeking financial aid assistance.

Minimum Education:

Bachelor's degree from an accredited institution.

Preferred Education:

Master's degree.

Minimum Experience:

At least one year of financial aid experience based upon job qualifications and the provided rankings of the required responsibilities.

Preferred Experience:

At least five years of financial aid experience based upon job qualifications and the provided rankings of the required responsibilities.

Duties and Responsibilities:

  • Request and review student submitted documentation regarding dependency overrides and other special circumstances. Review tax documents and court documents if determined to be needed to process individual student cases.

  • Support the review of consumer information, web site information, office publications and forms to ensure they are current, consistent and effective.

  • Review and determine validity of data submitted on the Free Application for Federal Student Aid (FAFSA) and determine when corrections are needed. Process necessary corrections; perform need analysis; determine cost of attendance; package/repackage financial aid.

  • In support of federal and state audits, the Assistant Director performs secondary reviews of verification, Return to Title IV calculations, and Satisfactory Academic Progress.

  • Advise students regarding financial aid for university sponsored study abroad programs.
  • Serve as liaison with other university offices.

  • Work as a key member of OFAS to support Cardinal Central in providing impactful customer service for students, parents, and others seeking financial aid assistance.

  • Perform other related duties as assigned.
  • Research documentation and obtain enrollment decisions and student academic data in order to determine the validity of an Official Withdrawal. The Assistant Director performs the Official Withdrawal process called the Return to Title IV Funds (R2T4) by using Title IV regulations and calculations. Sales Force, the Access Data Base, ARGOS, and review of Federal Regulations are used to complete the Official Withdrawal process. Contact faculty, the Registrar, and Student Financial Services if necessary during this process.

  • Attend professional training to maintain knowledge of federal, state and other program-related information. Attend in-house training for discussions of processes and procedures and provide input for recommended changes.

  • Review and determine Satisfactory Academic Progress (SAP) of students at the end of each semester. Notify students when their SAP status has put them in an ineligibility (Fail) status. Review student academic standing and academic plans (submitted by advisors and faculty). Review and determine future aid eligibility of students who are currently ineligible for financial aid due to SAP. Communicate strategies for successfully maintaining satisfactory academic progress.

  • Promote financial aid awareness through verbal and written communication; this includes admissions outreach events, orientation, high school financial aid nights and other requested information sessions.



At Ball State University, we recognize inclusive excellence as an integral endeavor to fulfill our University’s mission and our strategic plan. We recruit, support, and retain a diverse population of students, faculty, and staff. We encourage and reward diversity of thought. We promote a work environment that encourages and rewards innovation and creativity. We pledge to keep Inclusive Excellence at the highest level of institutional importance and as a foundation in all that we strive to do. Our over-arching goal for Inclusive Excellence is to adopt a university-wide Inclusive Excellence approach to academic, administrative support, and service functions of the university. We believe Inclusive Excellence must be infused in every step we take.


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More Info

Job posting number:#7153888 (Ref:BSU37630)
Application Deadline:Open Until Filled
Employer Location:Ball State University
Muncie,Indiana
United States
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