Job Description

Job Description:
The Financial Aid Coordinator ensures timely, accurate, and appropriate dissemination of financial aid information regarding processes to students and prospective students. Provides accurate and timely information to external parties regarding student eligibility. Coordinates activities related to a financial literacy program, and monitors department's web content.
Essential Duties and Responsibilities:

Responds to external agencies requesting student information by reviewing student files, validating data, completing forms and verifying student’s financial aid eligibility
Manages and implements Financial Literacy/Default Prevention program
Manages Policy and Procedure library for financial aid office
Responds to students and families in a responsive and friendly manner about methods on how to pay for their education and financial aid eligibility. Must have the ability to explain Title IV, state and institutional regulations
Answers questions, inquiries or requests from students and other authorized parties in writing, in person or over the phone regarding financial aid programs and eligibility application procedures and costs
Participation in training seminars, conferences, committee meetings in order to maintain current on all Title IV financial aid rules and regulations
Represent department and the University favorably and in accordance with established Core Values and expectations
Maintain financial literacy web page
Host financial literacy events on campus
Present to incoming and continuing students on the financial aid process
Maintains policies and procedures and monitors the department’s web content and updates as necessary
Perform other duties as assigned or directed to meet the goals and objectives of the organization
Qualifications:

Bachelor’s degree required
One to two years’ experience in higher education or a financial aid office preferred
Knowledge and understanding of Federal Student Aid programs essential
Working knowledge of Department of Education software
Workday Student experience a plus
Required initiative and the ability to work effectively under minimal supervision
Excellent verbal and written communication skills
High level of proficiency with Microsoft Office applications
Equal Opportunity Employer

KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state or local law.