Physician Relations Territory Manager

City of Hope

Job posting number: #7196576 (Ref:JR-12017)

Posted: November 29, 2023

Salary / Pay Rate: $36.71 - $60.46 / hour

Application Deadline: Open Until Filled

Job Description

Physician Relations Territory Manager

About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California, Arizona, Illinois and Georgia.

Job Description:

The Territory Manager is responsible for developing, implementing, and tracking a strategy delivering patient referral business from the medical community. The Territory Manager is a clinical business leader who represents COH Chicago in the medical community, managing and nurturing relationships with targeted medical professionals in designated markets and with a goal of securing both episodic and comprehensive qualified patient referrals to COH. The position requires innovation to implement strategy and process flow, as well as implement relationship management and operational best practices. Excellent presentation, superior selling competencies, and relational skills are required.

Relationships will be built by conducting effective office visits, presentations, attending conferences, and facilitating hospital tours to educate referring and new physician partners on services offered at COH. The Physician Relations Territory Manager will be responsible for the strategic messaging and positioning of COH to each prospective referral group and to identify and report unmet needs and operational enhancement opportunities from the marketplace. This role will require significant amount of time in the designated market area(s)and will also identify and report unmet needs and operational enhancement opportunities from the marketplace.

Excellent strategic planning, organization, presentation, consultative selling skills and relational skills are required. Medical Device Oncology, pharmaceutical sales experience and experiences with Customer Relations Management (CRM) software is required. .

The fundamental measure of success for the Physician Relations Territory Manager is new patient growth and brand recognition.

  • Minimum of a BS/BA or work experience equivalent in Medical Sales, Marketing, Business, Public Relations or a related field required.
  • Must have a minimum of 5-7 years’ experience in health care, preferably in sales, marketing or business development working with medical professionals. Sales background desired.
  • Experience with promoting an oncology or specialty disease state or service line.
  • Demonstrated computer skills are required, including Microsoft Word, Excel, and PowerPoint.
  • Proven track record of obtaining new business, successful relationship building and nurturing.
  • Knowledge of the healthcare industry required.
  • Documented sales success and other goal achievement.
  • Excellent written, verbal, and presentation skills.
  • Strong interpersonal and consultative selling skills and team building capability.

Strong analytical skills and the ability to extract pertinent information from data sources.

Pay Range

$76,374.00 - $125,771.00

Placement within the identified pay range is based on individual and market factors including, but not limited to, experience, education, credentials (including licenses and certifications), geographic location, market competition, skill set (including market availability of required skills), assigned/anticipated job tasks, and level of responsibility. These factors are considered without regard to an individual’s status as a member of any protect group pursuant to federal, state, and/or local law.

City of Hope’s commitment to Diversity, Equity, and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds, and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds, and perspectives; this is reflected in our work and represented in our people.

Visit: Jobs.cancercenter.com to begin your journey.

Salary / Pay Rate Information:
Pay Rate: $36.71 - $60.46 / hour

The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.



City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.


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