Nurse Manager - Case Management, Float Pool, & Staffing Administration

City of Hope

Duarte, CA

Job posting number: #7216352 (Ref:10024473)

Posted: February 12, 2024

Salary / Pay Rate: $61.36 - $102.47 / hour

Application Deadline: Open Until Filled

Job Description

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

Position Summary

The Nurse Manager is responsible for all aspects pertaining to operational activities and program management within a designated grouping of clinics or units on a 7-day/week, 24-hour basis in collaboration with the Director, Nursing. The nurse manager is responsible for daily operations to meet financial, quality, and strategic initiatives and metrics. Using constructive problem solving, the nurse manager works collaboratively with peers, supervisor, physicians, advanced practice providers, subordinates, and all team members across the enterprise to achieve excellent patient outcomes and a workplace of choice.

Be a positive leader with excellent people skills and nurturing of human resources. Encourage open and positive communication as an advocate for COH, the staff and our patients; collaborate with both internal and external customers to meet our strategic goals. Be a change agent and encourage staff to welcome change. Monitor and control resources (human and material), provide excellent customer service. Encourage higher learning/ professional development in staff. Assures professional and regulatory standards are met and maintained.

As a successful candidate, you will:

Program Planning and Goal Setting:

  • Collaborate on departmental programs and goals aligned with the organization's strategic plan.
  • Assist in implementing new technology, services, and improvement initiatives.
  • Communicate effectively across the organization.

Patient Care and Clinical Quality:

  • Establish standards for timely, safe, and effective patient care.
  • Ensure satisfaction of patients, physicians, and other stakeholders.
  • Foster collaborative relationships to support high-quality care.
  • Maintain regulatory compliance and measure staff performance against standards.
  • Promote evidence-based practice and critical thinking among staff.
  • Respond to patient safety issues and escalate unresolved issues.

Personnel and Human Resource Management:

  • Recruit and maintain competent staff.
  • Facilitate staff orientation, education, and professional development.
  • Ensure staff licensure and competency.
  • Foster collaborative working relationships and provide counseling or performance improvement as needed.
  • Manage temporary staff and promote wellness practices.Fiscal Accountability:
  • Contribute to annual budget development and monitor variances.
  • Identify equipment and project needs.
  • Justify staffing plans and submit required documents for purchases and repairs.
  • Collaborate on Return on Investment (ROI) for new programs or services.
  • Advance strategic goals of the organization.

Your qualifications should include:

  • Bachelor of Science in Nursing (or BSN not required if holds MSN)
  • Minimum of 3 years of experience in an area of expertise relevant to the department with demonstrated progressive leadership growth
  • California RN license (must obtain within 6 months of hire)
  • American Heart Association-Basic Life Support (BLS)
  • National Certification (must be acquired within 12 months of hire or transfer)
  • Chemotherapy/Biotherapy certification preferred

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, pleaseclick here.

Salary / Pay Rate Information:
Pay Rate: $61.36 - $102.47 / hour

The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.



City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.


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