Sr Oncology Nurse Navigator - Hope Virtual

City of Hope

Irwindale, CA

Job posting number: #7216362 (Ref:10024800)

Posted: February 12, 2024

Salary / Pay Rate: $49.75 - $79.59 / hour

Application Deadline: Open Until Filled

Job Description

Join the transformative team atCity of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

Position Summary

The Senior Oncology Nurse Navigator (SONN) utilizes their oncology -specific clinical knowledge to provide individualized assistance to patients, families, and caregivers to help overcome health care system constraints and facilitate timely access to quality medical and psychosocial care from screening and pre-diagnosis of cancer throughout all phases of the cancer continuum. You will play a pivotal role in providing crucial support for our telehealth virtual program, known as Hope Virtual. You will lead a small team of Medical Assistants and oversee the telehealth and in-basket management needs of a select group of City of Hope physicians. This position combines technology and patient care, offering an exceptional opportunity to contribute to the mission of a leading cancer treatment provider. The schedule for this position will be full-time (exempt), Monday-Friday, and day shifts.

As a successful candidate, you will:

  • Ensure the smooth operation of Hope Virtual, including telehealth consultations, in-basket management, and patient support.
  • Collaborate with physicians to deliver high-quality remote patient care in various clinical areas, including Infusion, Medical Oncology, Surgical Oncology, and Hematology.
  • Implement and maintain clinical quality standards, telehealth protocols, and best practices, ensuring adherence to City of Hope's rigorous care standards.
  • Lead and be a resource for a small team of Medical assistants in the field.
  • Provide continuous education and training opportunities for your team to enhance their skills and knowledge, keeping them up-to-date with the latest advancements in telehealth care.
  • Travel to meet with team members in person as needed, fostering close collaboration and providing hands-on support. This role may require 10-20% travel.
  • Performs other related duties as assigned or requested.

Your qualifications should include:

  • Bachelor’s degree in nursing
  • Minimum of 5 years of professional nursing experience to include three (3) years of oncology experience
  • Current California RN license
  • Basic Life Support (BLS) card through American Heart Association (AHA)
  • Current National certification relevant to area of expertise. Certification required within one (1) year of hire.

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity and inclusion, pleaseclick here.

Salary / Pay Rate Information:
Pay Rate: $49.75 - $79.59 / hour

The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.



City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.


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