Cord, Graduate Admissions Operations
Job ID: 284619
Location: Summerville Campus
Full/Part Time: Full Time
Regular/Temporary:
*

About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
Location
Augusta University-
Our Health Sciences Campus:
1120 15th Street, Augusta, GA 30912
Our Summerville Campus:
2500 Walton Way, Augusta, GA 30904
Job Summary
As a member of the Office of Graduate Admissions Operations, the Coordinator of Graduate Admissions Operations works on a collaborative team to manage application data, materials, processes, and admissions decisions for all graduate programs in an accurate, timely, and secure manner. This includes processing application materials per program-specific requirements, calculating performance in past academic coursework, and reviewing tuition classification qualifications for each applicant.
Responsibilities
The duties include, but are not limited to:

APPLICATION PROCESSING: In coordination with Student Support Specialists, ensure that enrollment histories are calculated correctly and decisions are delivered accurately and promptly, aligning with current standard operating procedures. Troubleshoot and resolve issues related to receiving and completing applications for graduate programs. Manage international student evaluations and understand international education systems.
TRANSFER CREDIT EVALUATION: Manage the transfer credit evaluation process for applicants applying to capacity limited programs with accuracy and transparency. Collaborate with academic programs to resolve discrepancies and maintain effective communication around the transfer credit process. Oversee the processing of graduate transfer evaluations and ensure accurate information is entered into the student system.
DATA INTEGRITY & PROCESS DOCUMENTATION: Develop and maintain discrepancy reports to ensure data integrity and workflow movement. Report areas of concern related to sustainable processing of applications with solutions for improvement. Maintain updated Standard Operating Procedure (SOP) documents.
COMPLIANCE: Ensure compliance with federal, state, institutional, and departmental policies and recommend revisions to policies/procedures to improve customer service while maintaining ensuring academic standards.
COLLABORATION & SERVICE: Work collaboratively with faculty and staff to provide excellent customer service and support the needs of the graduate application process.
OTHER DUTIES: Perform other duties as assigned.
Required Qualifications
Bachelor's degree from an accredited college or university with a minimum of one year of experience related to processing and operations.
Preferred Qualifications
Experience in admissions processing
Experience in higher education
Experience with Slate CRM
Experience with Banner SIS
Experience with Xtender imaging system
Experience with graduate education/admissions
Knowledge, Skills, & Abilities
KNOWLEDGE
Proficient in Microsoft Office and other computer software/databases
SKILLS

Excellent interpersonal, verbal, and written communication skills
Excellent customer service and ability to resolve escalated concerns
Self-motivated to complete tasks with minimum supervision
ABILITIES
Ability to maintain confidentiality
Ability to work independently and collaboratively
Ability to multitask and meet multiple deadlines.
Shift/Salary/Benefits
Shift: Days; Monday-Friday
Pay Band: B7
Salary: $43,888/annually - $47,200/annually
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum midpoint) of the position.
Recruitment Period: Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
https://www.augusta.edu/hr/jobs/ Search by job id 284619
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365.
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=284619&PostingSeq=1
jeid-3cebc2c848f8af4b8ea63eaecc222307