Job Description
Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.
The Lead Cook will accurately and efficiently prepare, portion, cook, and present a variety of hot and/or cold food items for various meal periods: to include Breakfast, Lunch, Dinner, and Special/Catered Events. This individual, under the leadership of on-site management and/or supervisors, will coordinate the activities of workers and/or service employees. The general responsibilities of the position include those listed below, but City of Hope may identify other responsibilities of the position.
As a successful candidate, you will:
- Responsible for the supervision of day-to-day activities of subordinates and assigns responsibility for specific work or functional activities as directed by management. Maintains key control of operations and responsible for activities to ensure opening, closing and daily procedures are completed.
- Assists in monitoring employee productivity and provides suggestions for increased service or productivity.
- Works with customers to ensure satisfaction in such areas as quality, service and problem resolution.
- Performs day-to-day assignments in addition to supervision duties.
- Responsible for orientation and training of employees. Takes an interest and initiative in the development of the foodservice team.
- May clean and sanitize work stations and equipment and must follow all City of Hope and regulatory rules and procedures.
- Attends all allergy and foodborne illness in-service training. Participates in regular safety meetings, safety training and hazard assessments. Attends training programs (classroom and virtual) as designated.
- May receive inventory and move/lift foodstuffs and supplies.
- Complies with all company safety and risk management policies and procedures and reports all accidents and injuries in a timely manner.
- Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan.
- Practices a high level of integrity and honesty in maintaining confidentiality.
- Performs other related duties as assigned or requested.
Your qualifications should include:
- High School diploma, GED or equivalent experience.
- 5 years or more of related work experience.
- Valid ServeSafe Certificate Required
- Knowledge of basic operation of equipment and cash-handling procedures preferred
City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.
City of Hope is an equal opportunity employer.
To learn more about our Comprehensive Benefits, please CLICK HERE.
Salary / Pay Rate Information:
Pay Rate: $22.10 - $26.52 / hour
The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.
City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.