Job Description

Description
Provides Administrative Support to the Financial Services Department (Accounting Services, Accounts Payable, and Payroll).

Examples of Duties
Administrative Assistant functions: 30%
• Maintain customer confidentiality and office integrity.
• Greet and assist all walk-in and telephone customers.
• Respond to routine inquiries including employee web time entry inquiries, employee self-service
inquiries, employee leave information, employee self-service inquiries, approver related inquiries,
basic federal and state withholding questions, and basic payroll related questions; refer complex
inquiries to appropriate payroll staff.
• Provide requested forms to customers; assist customers in completing forms properly; ensure
completeness of submitted forms.
• Retrieve, open, sort and route incoming mail.
• Order supplies and materials as needed.
Perform various duties that support the Payroll Services Staff, to include: 20%
• Input and monitor employee W-4 and direct deposit information.
• Gather information/documents of resident and non-resident alien employees and input into
International Tax software.
• Create and/or maintain excel documents to assist with tracking data, calendar dates and
reconciliation functions.
• Perform other duties as assigned.

Serve as point of contact for departmental deposits: 40%
• Ensure that Departmental deposits are processed accurately and timely.
• Prepare bank deposit, reconcile and make the bank deposit daily.
• Advise departments regarding appropriate FOAPAL usage.
• Make contacts and/or referrals to other administrative staff and departments as appropriate.
• Provide information, forms and/or training regarding deposit services.
• Provide general technical assistance to departments accessing payment processing gateway and
the University portal.
• Maintain a change fund and Human Subject Petty Cash Funds.
• Manage online credit card payments and credits using Payment Processing Gateway and the credit
card payment system.
• Serve as a liaison with payment processing third party servicer for issues relating to the credit card
payment system.
• Prepare required paperwork and reconcile non-student return check budget.
• Order Deposit Slips

Resolves issues related to departmental charges and credits: 10%
• Gather pertinent information regarding un-resolved issues and finalize.
• Work closely with other University departments to resolve and correct misapplied payments and
deposits.

Typical Qualifications
Education:
An Associate's degree in Accounting, Finance, Business or related field is required.

Experience:
Two years of related office experience is required.
Payroll related and/or Banner experience preferred.

Education and experience may be substituted for one another on a year-for-year basis