Job Description

DSU is seeking to hire a Classroom Technology and IT Support Specialist. This position will plan, recommend, implement, maintain, and train appropriate information technology solutions for the campus. This position is part of the Information Technology Systems (ITS) department.

ITS strive to promote, develop, and coordinate new and emerging technology and delivery strategies for the campus community. As well as plan, design, coordinate, and direct higher education information technology solutions. And finally, implement, design and support data information and telecommunication services on the local campus and North Dakota University System related services.

MINIMUM QUALIFICATIONS/REQUIRED COMPETENCIES:

Bachelor’s degree or higher in computer science, information technology, or related field
Valid driver’s license
Proficient use/operation of computer, computer systems, and peripherals
Communication skills, both written and oral
Management skills


PREFERRED QUALIFICATIONS/COMPETENCIES:

Training skills
Technology skills


DUTIES/RESPONSIBILITIES:

Desktop Support for faculty and staff
Provide support for printers and copiers in offices, computer labs and residence halls
Provide troubleshooting support and maintenance for devices (desktops, laptops, tablets, etc.)
Test and troubleshoot computer hardware and software in multimedia classrooms, computer labs, Campus Housing, and employees’ workstations.
Provide technical oversight for remote classroom equipment as needed.
Perform other duties as assigned.
Provide supervision and maintenance of Video Conferencing rooms and equipment on the DSU campus and within the DSULive program
Provide technical oversight for Video Conferencing classroom and conference equipment.
Coordinate maintenance and troubleshooting of the equipment.
Schedule and train student technology assistants.
Provide DSU training on classroom equipment and software.
Creating training materials for recording and meeting software (instruction guides, videos, handouts).
Perform other duties as assigned/needed.
Assist with technology needs for courses, events, and meetings held in connection with DSU.
Provide audio-visual, streaming, and technical support for events hosted by DSU as requested.
Assist with set up and production of events on campus.
Perform other duties as assigned/needed.
COMPENSATION PACKAGE:

Salary of $50,000-55,000/annually, commensurate with qualifications and experience
Comprehensive fringe benefits, including, but not limited to:
100% employer-paid health insurance (family or single coverage)
TIAA retirement
Tuition waiver benefits, for employee and spouse/dependents
Possible eligibility to participate in the Public Service Loan Forgiveness Program with the US Department of Education.
View https://www.dickinsonstate.edu/about/employment/ for information on the above and other benefits offered.



MAIN OFFICE/WORKING LOCATION: Dickinson, ND



STARTING DATE: As soon as possible



POSITION DETAILS:

3205 Information Systems Professional
12-month term (July 1 – June 30)
Full-time (100%)
Exempt from FLSA Overtime
Benefited


DISCLAIMER CLAUSE:

This job announcement is not intended, and should not be construed, to be a complete list of all responsibilities, duties, skills, efforts, or working conditions associated with the job. It is intended to be an accurate reflection of those principal job elements essential to making fair pay decisions and determining job performance.



For more information about the position, contact the direct supervisor Assistant Director Kim Thiel



PREFERENCE DATE: September 3, 2025



APPLICATION INFORMATION: Applications received by the preference date will receive first consideration; the position will remain open until filled.



Complete the online application at https://dickinsonstate.edu/jobopenings/postings.aspx
provide three (3) references with contact information
upload a letter of application/cover letter
upload a curriculum vitae/resume
upload transcripts (if applicable)