Job Description

Baylor University is seeking an Enrollment Management Systems Analyst. This Systems Analyst role provides complex system support for the Enrollment Management Operations team and stakeholders. This will entail CRM (Slate by Technolutions) system maintenance and configuration, Slate Portals, APIs, and programming and reporting support. This role may also liaise with ITS. This role is remote eligible.

A Bachelor’s Degree in Computer Science, Management Information Systems, Business Administration, or a related field is required. Two years of relevant work experience is required. A Bachelor's Degree in Computer Science or Management Information Systems and five years of relevant work experience is preferred. A combination of education and experience will be considered in lieu of one another.

Additional Preferred Skills include:

Experience managing Slate or other higher ed CRMs
Experience with SQL or other query languages
Experience with JavaScript, html, CSS, and/or other scripting languages
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Ability to work independently or collaboratively, thrive in a fast-paced environment, multitask, and has strong project management skills
Technical expertise regarding data mining/segmentation techniques
Strong experience with JavaScript and portals
Experience with Banner querying and reporting
Applicants must currently be authorized to work in the United States on a Full-Time basis.

What You Will Do

Design, develop, and maintain CRM functionality using native features, Java script and SQL to improve capability and efficiency
Scope, design, develop, and maintain CRM portals to house user-specific information and self-service functionality in coordination with campus partners
Oversee day-to-day system maintenance (forms, events, rules, retention policies) to ensure efficient operation and resource optimization while meeting organizational requirements
Research, build, and maintain CRM integrations to accommodate CRM and partner updates and leverage new functionality
Support the Data Analytics team by ensuring processes/databases conform to data governance requirements
Perform all other duties as assigned to support Baylor’s mission
Ability to comply with university policies
Maintain regular and punctual attendance
What You Can Expect

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family’s wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.

The budgeted salary or hourly range that the University reasonably expects to pay for this position is $70,000 - $75,000.

The full salary range for this position classification is $51,569.56 - $85,089.77.

This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certification, analysis of internal equity, and other business and organizational needs.