Job Description

Description & Details:

The purpose of this position is to serve as the academic advisor for a caseload of students. As part of the Career and Advising Center team, specifically part of the academic advising team, this person will be integral in assisting students achieve their academic, career, and personal goals through developmental, proactive, and holistic individual and group interactions, registration and other academic planning, and collaborating with other campus resources for appropriate referrals. This person will also closely collaborate with department faculty and staff contacts of students they serve, forming in-depth information channels with specific departments and colleges. This position reports to the Lead Advisor in their academic area.

Details:

Provide academic advising services based on the NACADA Core Competencies guiding framework.
Advise a caseload of students (typically new, transfer, primarily first and second year students) with understanding of academic curriculum including selection of courses, major fit, policies and procedures; and support advisees with campus resources and referrals.
Assist students with academic planning and registration beginning at summer orientation registration sessions and subsequently throughout their time at NDSU leading up to a transition point to a faculty advisor.
Assist students with academic difficulty, including providing proactive outreach and other strategies to improve academic performance.
Refer students as needed to other student support services (financial aid, counseling, center for writers, etc.).
Discuss career goals, outcomes, and resources with students utilizing Handshake, FOCUS2, and other available resources.
Maintain frequent outreach and timely communication with students and scale it based on recorded student support need.
Utilizing the NDSU co-curricular model, help students identify and understand opportunities to maximize their student experience at NDSU to positively impact their communities.
Meet with students interested in changing majors.
Provide supplemental academic and career advising for walk-in, email, and phone call inquiries.
Regularly use official student success platform, Campus Connection, Outlook, and other resources to accurately record student interactions including appointments held and appropriate notes/reports and degree progress.
Ensure all advisees' plans of study are within student success software.
Participate in outreach campaigns including departmental, college, and university-wide that includes various types of student outreach including emailing, calling, follow up, and reporting on results.
Participate in ongoing training for accurate information on innovative and effective advising and career development techniques.
Maintain regular involvement with faculty, administrators, and related campus offices (Registration & Records, Student Success Programs, etc.) for academic curriculum, policy/procedure and other pertinent updates.
Support and engage, as appropriate, with major admission events (Discover Days, National College Fair, etc.).
Work Schedule:

Academic Year Hours: Monday-Friday: 8am-5pm
Summer and Break Hours: Monday-Friday: 7:30am-4pm
Occasional evening and weekend hours throughout the year.
Hiring Range:

$44,000/year

Pay is based on several factors, including budget, labor market, prior experience, skills, knowledge, abilities, education, licensure and/or certification and other business considerations.

Minimum Qualifications:

Bachelor’s degree earned by end of December 2025.
2 + year of student engagement on a college campus (can include work/volunteer experience as an undergraduate student)
Ability to connect with people in a meaningful way
Strong organizational skills
Demonstrated strong critical thinking and problem-solving skills
Excellent oral and written communication skills
Experience providing customer service
Ability to work independently
Evidence of contributing to a positive team environment
Experience with computer programs such as Microsoft products
Preferred Qualifications:

Master’s Degree
Advanced experience and knowledge of university/college policies and procedures.
Other Information:

Internal applications only will be accepted and reviewed after 5 days the initial posting. If the position is not filled internally, we will move on to review external applicants when the position closes.
This position does not support visa sponsorship and requires candidates to show proof of eligibility to work in the US, indefinitely. For us to move forward with our selection process, please let us know if you have this. You may also contact NDSU Human Resources at [email protected] or 701.231.8961 if you have questions.
Applicant Materials Required:

Resume
Cover Letter
Names and contact information of three (3) professional references
NDSU OFFERS EXCELLENT BENEFITS!

Full time employees are eligible for the following benefits:

Health Insurance coverage with 100% of the premium paid for by NDSU for Single or Family Plan

Option of a PPO/Basic Plan or High Deductible Health Plan with Health Savings Account

Benefits begin the first of the month following date of hire

Wellness benefits are included for healthy lifestyle participation

Superb Retirement Plan

Employer Contributions range from 7.5% - 12.26% based on position

Basic Term Life Insurance

Tuition Waivers for Employee (three classes per calendar year)

Tuitions Waivers for Spouse/Partner & Dependents (eligible for 50% waiver)

Paid Leave – including Annual leave, Sick Leave and 10 paid Holidays

Employee Assistance Program

Optional benefits include: Supplemental Life, Dental, Vision, Long-term care insurance, Flexible Spending Account (Health & Dependent Care) and Supplemental Retirement Plans

More Detailed Information Here: Benefits | Human Resources | NDSU