Job Description

Job Summary

The Senior Program Manager manages the daily operations and logistics of major programs. This role is responsible for scheduling, planning, coordinating, and administering key offerings in business-related fields such as Cybersecurity, Human Resources, and other professional training programs.

Core Responsibilities

Develops and manages the scheduling of programs and special events.
Develops and manages the production of program materials ensuring quality and timelines are maintained.
Works with teaching faculty to ensure curriculum is revised and updated as needed. Ensure changes are made to the student materials and online courses.
Works with supervisor on new program initiatives, to ensure professional and efficient operation of programs are being met.
Coordinates program agreements between the department/College and teaching faculty, corporate clients, faculty, and current and past students.
Assists department/college leadership team when submitting proposals to corporate clients for executive program development and corporate program events.
Develops and manages program budgets, ensuring program accounts remain within budget. Performs purchasing, invoicing, and account reconciliations.
Manages staff for program operations and logistics.
Conducts information sessions for our programs on a semester basis, follows up with potential students, and tracks conversion rates.
Acts as a representative of the department during all programs, membership associations, and conferences.
Performs other duties as assigned.
Required Qualifications.

Bachelor’s degree from an accredited institution.
Six (6) years of experience in program management.
This position requires the ability to maintain the security and integrity of UT San Antonio and its infrastructure.
Preferred Qualifications.

Experience with Learning Management Systems (LMS) such as Canvas platform, to manage programs effectively.
Knowledge, Skills, and Abilities

Tact, diplomacy, and judgment are necessary in dealing with others.
Demonstrated independent decision-making and problem-solving ability.
Able to develop and implement goals and objectives aligned with the program's mission.
Excellent written and oral communication skills.
Understanding of program management techniques and methods.
Working Conditions

Office environment.
Occasional after-hours and weekend work or overtime may be required.
Ability to travel to and from meetings, training sessions, or other business-related events.
Physical Demands

Sedentary work; sitting most of the time. Jobs are sedentary if walking and standing are required, only occasionally.
Exerts up to 30 lbs. of force occasionally.