Job Description

Job Description
The Academic Records Processor is responsible for reviewing, evaluating, researching, equating, and processing incoming transfer credit for new and continuing students. This position also supports the Associate Registrar for Transfer by helping maintain accurate transfer rules within the student information system and serves as a primary functional user of the Parchment Raptor platform.

Responsibilities
Transfer Credit Processing

Process records received from colleges and universities and apply transfer credit to student records.
Review transcripts and update student records with newly earned credit.
Communicate additions or revisions to course equivalencies to the supervisor and Academic History Team for data updates.
Support efforts to increase automation of transfer, prior learning (PLA), credit‑based exams, military credit, and other credit entry processes.
Academic History Quality Improvement

Verify the accuracy of transfer work and correct items such as grades, credit hours, course data, terms, articulation, and institution information.
Update the Transfer Course Information Form and the Transfer Course Articulation Form as needed.
Notify the Associate Registrar and Degree Audit team when new institution records are required.
Credit for Prior Learning & Exam Credit

Process official records for AP, IB, CLEP, and British A/AS Level exams and apply credit to student records.
Coordinate with the Academic History Team to maintain accurate exam credit records.
Knowledge, Skills, and Abilities

Knowledge of advanced computer support systems used for data management.
Ability to apply new technologies to daily processes.
Analytical skill and high attention to detail with the ability to meet tight deadlines.
Excellent communication skills, both verbal and written.
Strong organizational and interpersonal skills, with the ability to identify and resolve complex problems.



Review of applications will begin January 30, 2026 and will continue until the position is filled. Applications received by this date will receive priority consideration.

Qualifications
Required:

Associate’s degree with at least one year of experience in higher education within a Registrar’s Office.
Experience in registrar or enrollment management may substitute for education at a rate of two years of experience equaling one year of postsecondary education.
Familiarity with FERPA and standard higher education records‑keeping procedures.
Proficiency with Microsoft Office and student information systems.
Preferred:

Bachelor’s degree with 3–5 years of experience in a Registrar’s Office.
Experience with AACRAO-standard records processes
Experience with the Parchment Raptor platform
Work Location:

University of Tennessee – Chattanooga, TN Campus
This is a fully on-site position.