Job Description

Position Summary
The position will have primary responsibility for scaling the implementation and documentation of the SalesForce CRM. The position acts as a liaison between project stakeholders, Information Services (IS), end users, and external stakeholders. Work requires business process analysis, requirements management, documenting and recommending solutions, and project management.
Must be able to collaborate with multiple departments on multiple projects simultaneously and provide timely and clear communications to all project stakeholders (both technical and functional).

Bachelor’s or foreign equivalent in Management Information Systems, or related, required. Monday-Friday. 7:30am-4:30pm. University of Nebraska at Omaha is an Equal Opportunity Employer.

Job Duties
Responsibility Area: Project Management
Duties:
Participate in the selection and prioritization of BI projects. Assist with strategic projects from initiation through close, ensuring a standard methodology is followed.
Percentage Of Time 20
Essential Function: Yes
Responsibility Area: Business Analysis
Duties:
Establish relationships with project stakeholders. Elicit requirements. Document requirements. Manage requirements. Conduct stakeholder analysis and readiness assessments. Prepare and propose decision packages. Design and implement BI tools to support stakeholders.
Percentage Of Time 35
Essential Function: Yes
Responsibility Area: Documentation
Duties:
Document data usage methodologies and sources. Facilitate standardization and documentation of reporting terminology to expedite adoption of solutions.
Percentage Of Time 20
Essential Function: Yes
Responsibility Area: Mentoring
Duties:
Act as a department resource for matters of business analysis, project management and change management by providing consulting support and developing department standards, templates, and strategies.
Percentage Of Time 10
Essential Function: Yes
Responsibility Area: Learning
Duties:
Continually learn by researching trends and best practices on campus, in the higher education industry, and in BI tools in order to be a resident expert.
Percentage Of Time 10
Essential Function: Yes
Responsibility Area: Other Duties
Duties:
Additional duties as assigned.
Percentage Of Time 5
Essential Function: Yes
Required and Preferred Qualifications
Required Education
Bachelor’s degree or foreign equivalent, management of information systems
Required Experience
-
Required License/Certification
-
Required Additional Qualifications:
-
Preferred Education
Bachelor’s degree preferably in business/management information systems/other technology-related field
Preferred Experience
Experience utilizing SalesForce CRM, PeopleSoft Campus Solutions, and data visualization tools (Tableau, PowerBI, or similar). Experience in higher education.