Job Description

Job Summary
We are seeking an experienced Medical Assistant to join our team at the Canton Health Center. This position supports all four departments within the clinic Pediatrics, Adult Pediatrics, Internal Medicine, and OB/GYN and requires a candidate who is comfortable floating between areas based on daily operational needs.

The ideal candidate will have prior experience working with pediatric and/or adult patient populations and be skilled in delivering high-quality, patient-centered care in a fast-paced clinical environment. We are looking for someone who is adaptable, team-oriented, and eager to learn and grow as part of a supportive, cross-trained medical team.

If you thrive in a dynamic setting and enjoy working with diverse patient groups, we encourage you to apply.

Working at Michigan Medicine affords you the opportunity to use your medical assistant skills while connecting with patients in a fast-paced, primary care environment.

Perks and Benefits:

Excellent medical, dental and vision coverage
2:1 Match on retirement savings
Tuition reimbursement
Growth Opportunities to higher seniority positions
Management that provides quality training and direction
Responsibilities*
Room patients and perform standard patient intake including vitals
Perform standard medical laboratory/ Point of Care (POC) testing
Administer medications/immunizations, injections as directed
Respond to general patient inquiries regarding treatment and clinic policies and procedures
Coordinate patient care with outside health agencies
Contribute to patient care by assisting providers and other staff as needed with direct patient care activities per clinic routine
Maintain confidentiality of patient information in written, electronic or unwritten form according to clinic and University Policies
Demonstrate knowledge of fire/safety and infection control policies and procedures
Operate and monitor patient care equipment, set up instruments/supplies in exam rooms.
Maintain stock levels and order supplies as needed
Maintain patient files and records
Maintain a safe, clean, and neat work environment in accordance with regulatory agency compliance
May complete general administrative duties as assigned including; Family and Medical Leave Act (FMLA), Disability and Return to work forms, Electronic Medical Record in-basket messages, etc.
Complete other clinical and non-clinical duties as assigned.
Required Qualifications*
High school diploma or GED
Completion of a Medical Assistant program OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) OR an equivalent combination of education and experience (1 - 3 years).
Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology
Desired Qualifications*
Graduation from a medical assistant diploma program or an equivalent combination of education and experience (1 - 3 years).
Certification as an Emergency Medical Technician (EMT), Certified Nurse Assistant (CNA) or Medical Assistant (MA)
5 years' Experience in Primary Care
Pediatric Experience
Specialty Care Experience
Experience within an Ambulatory Care Setting
Experience with electronic medical records
Knowledge of University policies and procedures
Experience working in a large, complex healthcare setting
Moderate standing/walking, as well as lifting, positioning, pushing and/or transferring patients
Demonstrate active listening, written, verbal and information technology skills
Individual must exhibit a professional and positive image when interacting with patients, faculty and staff
Individual must also adhere to a high standard of personal and professional conduct; possess excellent customer service, interpersonal and communication skills and demonstrate the ability to interact with a diverse population.
Candidate must be able to work efficiently with a multidisciplinary team, handle multiple responsibilities in a fast-paced environment.
Candidate must demonstrate problem solving skills, proficient computer and keyboarding skills, telephone etiquette along with having a history of excellent attendance and punctuality.
Current BLS certified through American Heart Association (AHA)
Knowledge of basic medical terminology