Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treating our patients as families.

When we do everything in service of our patients and caregivers, no detail gets ignored, andAkron General understands that part of staying well is keeping up with nutritional needs. Akron General’s Dietary team offers a variety of roles that will allow you to leave a positive impression on patients and their familieseveryday.These roles include Food Service Aides, NutritionAssistantsand Porters. As aFood Service Aide, you willbe responsible forproper food handling, portioning, serving,preparingand cooking food. As aNutrition Assistant, you willbe responsible formenu delivery andassistingpatients with their meal selections based on their approved dietary orders. You will also verify and enter orders into our dietary menu system whilemaintainingcommunication between care units and patientsregardingnutrition and dietetics to ensure meal accuracy. As a Porter,you will perform cleaning, dishwashing, sanitary duties and requisitioning, receiving, storage, inventory and distribution of food and food service supplies.

Join a team that values your skills, supports yourgrowthand empowers you to make a meaningful difference every day.

We will hire our dietary personnel into one of the following job titles based on educational background,interestand experience:

• Food Service Aide

• Nutrition Assistant

• Porter –Trayline/Cold Prep

• Porter–Retail

A caregiver in this position works1stor 2ndshift. Both full-time and part-time roles are available.

Food Service Aide:

A caregiver who excels in this role will:

• Accurately dish up,portionout, assemble, weigh, measure and serve fooditemsaccording to the production sheet, menu, setupdiagramsor other communications.

• Prepare quality food itemsin accordance withproduction sheets,recipesand menus.

• Operatekitchen equipment necessary to perform tasks, such as food processing and preparation equipment.

• Prepare food on the grill, inovensor usinginduction stoves.

• Prepare cold food items and prepare vegetables.

• Assistthe cook.

• Assemble, transport, pickupand disassemblepatient trays.

• Assistin preparing, serving, settingupand cleaning up special dinners and luncheons for meetings.

• Follow proper sanitation procedures andmaintainand leave a clean,sanitizedand organized work area.

• Practice proper food handling techniques and the “clean as you go” policy.

• Disassemble patient trays according to dish room and infection control procedures.

• Load and unload the dish machine.

• Report any failures or malfunctioning equipment or utilities to a supervisorimmediately.

Minimum qualifications for the ideal future caregiver include:

• Ability to measure/weigh, add/subtract and multiply/divide during food preparation

• Ability to read, write and follow written and verbal directions

Preferred qualifications for the ideal future caregiver include:

• HighSchoolDiplomaor GED

• Experience in food service or the ability to performfood service general duties

Nutrition Assistant:

A caregiver who excels in this role will:

• Deliver and pick up menus from patients and patient care units.

• Explain the meal selection process to new patients andassistwith menu selections.

• Obtain patient preferences,dislikesand other information to ensure quality food delivery to patients.

• Assistpatients with menu selection either over the phone or in person to verify meal selections based on established schedule or asrequired.

• Offer various food options based on patients' diet orders and availability from the kitchen.

• Enter theappropriate informationinto a hand-held system or computer.

• Review entries for proper adherence to dietary orders.

• Follow upwith patients if menu selections appear incomplete or insufficient.

• Handle a large volume of inbound patient callsin a timely manner.

• Collect and process patient meal selections efficiently using the CBORD system.

• Ensure patient safety and accuracy byutilizingtwo patient identifiers during all
  communications.

• Escalate critical issues to management promptly to ensure resolution andmaintainefficiency.

• Ensure prompt response to requests for service and follow up if delays or product availability problems areidentified.

• Update patient lists to verify meal selections or diet order changes.

• Check trays for accuracy prior to meals being delivered to patients.

• Run tray tickets for meal service, compare diet lists with tray tickets, adjust tray tickets, notechangesand verify with a Registered Dietitian if necessary.

• Provide excellent service to others by monitoring computer messages, following through on all requests, notifying theappropriate caregivers, answering the phone, following up onmessagesand acting to remedy complaints.

• Perform various clerical duties, run lists andworksheetsand distribute to staff andassistwith inventory and storage of menus and other items.

• Prepare items for unit orders, stock supplies, fill orders from inventory
  with proper documentation for charging and adhere to order amounts and standard stock levels.

Minimum qualifications for the ideal future caregiver include:

• HighSchoolDiploma or GED

• Ability to understand dietary terms and information

• Proficiencyin the use of basic computer software applications

Preferred qualifications for the ideal future caregiver include:

• Sixmonths of dietary experience

Porter:

A caregiver who excels in this role will:

• Keep the work area neat,cleanand organized by completing work assignments,utilizingproper sanitation procedures, cleaning equipment (refrigeration, hoods, ovens, fryer, ranges, etc.), practicing the “clean-as-you-do" policy, sweeping and mopping floors, removingtrashand washing pots and pans.

• Operate, assemble,disassembleand clean the dish machine while ensuring proper temperature, chemicalsuppliesand clean water levels aremaintained.

• Transportclean and dried wares, supplies, food/beverage items, prepared meals, and patient food carts.

• Filter and transport usedhot grease toholdingbarrels.

• Report any equipment, personnel, safety, order, supply, assignment,recipeor quantity/quality discrepancy to immediate supervisor.

• Operatethegarbage disposal, cart elevator (when necessary), trash compactor, grease filter machine, Wet Vac (with Ground Fault Indicator)anddishmachine.

• Prepare items for unit orders, stock supplies for units/offices, fill orders from inventory with proper documentation, adhere to order amounts and standard stock levels andmonitorand return outdated products.

• Load trays into patient carts,maintainice in Cafeteria ice dispensers, fill chemical dispensers throughout department.

• Keep floors dry and free of litter or debris.

• Follow safety rules, regulations, procedures,utilizeprovided safety equipment, followdirections/procedures on use of chemicals, and report any accidentimmediatelyto the supervisor.

Minimum qualifications for the ideal future caregiver include:

• Three months of experience in the same typeof work

• Understanding of orders/invoices

• Knowledge of mathematics to ensure extensions of invoices and supply levels are correct

• Aptitudeand ability for food service and sanitation work

• Willingness to perform repetitious tasks on a continuous basis

• Ability to tolerate hands and armsfrequentlyimmersed in water and dishwashing compounds

Preferred qualifications for the ideal future caregiver include:

• HighSchoolDiploma/GED