Job Description

Job Responsibilities with % of Time:

Accounts Receivable (80%)

Review and analyze all types of billing requests, foundation transfers, and invoice adjustment requests sent to the Financial Operations Center prior to processing. This involves evaluating the request, and resolving conflicting or missing information using prior experience and the service center’s knowledge base to ensure accuracy of invoicing and financial reporting. Requests of all complexities are managed independently and efficiently without undue oversight, relying on informed judgement and a thorough understanding of University standard methodologies, best practices, and procedures. Processing includes independent review and research of transactions of varying complexity to ensure accurate and timely completion.
Collaborate and communicate clearly and concisely with University staff, external customers, and colleagues as needed for clarification on billing requests, policy requirements, and best practices.
Analyze customer and contact information in the Enterprise Financial System vs. the information contained in the service request to determine if changes or updates are needed for existing customers or request new customer records to be created.
Works with mass transaction entry, reviews submission for quality assurance, process uploads, monitors for problems, and resolves issues.
Utilizes their expertise of the full order to cash business process to advise departments on the appropriate billing processes to use; proactively identifies transactions of a repetitive nature, processes without the need for a service request ensuring that these transactions are timely and accurately recorded in the system.
Analyze billing requests for applicability of sales tax, customer’s tax exemption status; Consults with tax management office on more complex scenarios, and prepares transactions for accurate sales tax calculation for all states.
Uses the chart of accounts with expertise and understanding, ensures chartfield string integrity on billing transactions to ensure accurate financial reporting.
Understands, explains, interprets, and applies university accounts receivable policy to various scenarios.
Collaborates with Accounts Receivable Services in the Controller's Office to obtain further guidance on best practices and policy.
Demonstrates a holistic understanding of billing requests of all complexities, sets them for finalization, and submits credit and rebill transactions into approval workflow.
Ensures appropriate approvals for rebills and credit requiring approval, as well as UMN Foundation transfer approvals with a thorough understanding of justification and fund-use requirements.
Collaborates with accounts payable specialists in the processing of returned goods and services as well as credit memos.
Acts as a liaison with the UMN Foundation for fund requests and transfers.
Fully understands and independently applies key accounting and receivables functions, Generally Accepted Accounting Principles, and other guiding concepts with proficiency.
Can be assigned as a Portfolio Team Resource to assist in coordinating requests, questions, training, and offering first-line guidance to their respective portfolio.
Professional Development (10%)

Contributes to training manuals and procedures for the Finance Operations Center and can participate in the training of staff.
Identifies and participates in opportunities for cross-training across Finance Operations Center functions to maintain adequate coverage of all functions.
Complete professional development, education, and training activities, consistent with managing the responsibilities of the position. Complete continued learning and development appropriate to work duties and for the pursuit of individual, unit, and institutional success.
Participate in staff development based on individual need including ongoing skills training, DEI development, professional learning, service & scholarly activity, and engagement & well-being.
As an individual contributor, role models UMN commitment to creating an inclusive work environment and fostering a caring culture.
Accounts Receivable Support (5%)

Assist Accounts Receivable Services with projects and initiatives.
Other duties as assigned (5%)

Qualifications
Required Qualifications (please document on resume):

BA/BS degree plus at least two years of professional work experience or a combination of related education and work experience to equal six years.
Ability to interact with standard technology platforms (Zoom, word processing, data entry, email, internet browsing, etc.)
Experience with PeopleSoft Enterprise Financial System
Experience with University of Minnesota Finance policy
Ability to read, interpret and compile information according to prescribed methods
Ability to use logic to problem solve and find solutions
Preferred Qualifications (please document on resume):

Knowledge in accounts receivable
Pay and Benefits
Pay Range: $24.56 - $30.05; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

Competitive wages, paid holidays, and generous time off
Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
Low-cost medical, dental, and pharmacy plans
Healthcare and dependent care flexible spending accounts
University HSA contributions
Disability and employer-paid life insurance
Employee wellbeing program
Excellent retirement plans with employer contribution
Public Service Loan Forgiveness (PSLF) opportunity
Financial counseling services
Employee Assistance Program with eight sessions of counseling at no cost
Employee Transit Pass with free or reduced rates in the Twin Cities metro area