Job Description

Primary Purpose of Position
This position is responsible for planning, implementing, prioritizing, administering, and maintaining the Environmental Services Program. This position is also responsible for assuring that all policies/procedures are implemented and followed accordingly. This position is also responsible for assuring all new and/or current staff receives training and re-training as required. This will include, but not be limited to, scheduling, discipline, work plans, goals, evaluations, quality audits, and training for continuous improvement.
Minimum Qualifications
Graduation from High School or possession of a GED, and one year of experience in the area assigned; or an equivalent combination of training and experience.
Degrees must be received from appropriately accredited institutions.
Where applicable, must be eligible for required certification.
Special Note: This is a generalized representation of positions in this class and is not intended to reflect essential functions per ADA. Examples of competencies are typical of the majority of positions, but may not be applicable to all functions.
License/Certification Required
Essential Job Functions
If employee is assigned to work in a designated security sensitive area, employee is required to undergo an extensive background check under the administration of the ASU Police Department and complete a Security Awareness Training with updates as required.

This is a supervisory position, assisting in the direction of the Environmental Services program at ASU.
Determines housekeeping needs, prepares work schedules and individual work loads.
Supervises assigned personnel in housekeeping activities.
Includes the implementation of formal in-service training programs and APPA rated inspections for cleanliness.
Reports maintenance needs to appropriate personnel.
Work is reviewed through written reports, conferences and inspections.
Knowledge, Skills, & Abilities Required for this Position
Knowledge of institutional housekeeping program management, including cleaning products and techniques.
Working knowledge of personnel, purchasing procedures and practices.
Ability to utilize time management and prioritization skills.
Strong organizational skills required.
Ability to assist management in planning, developing, implementing, and maintain an effective housekeeping program for the University.
Strong verbal and written communication skills required.
Ability to maintain confidentiality standards.
Considerable knowledge of specific types of floor surfaces and methods, materials, and equipment used in cleaning such surfaces. Skill in use and care of floor maintenance equipment.
Ability to supervise a floor crew.
Computer skills (Microsoft Office, AiM Time card and Work Order) required to maintain records and prepare required reports.
Valid driver’s license and Knowledge, skills and abilities to operate ASU vehicle.

Preferred Qualifications
Supervisory experience
Training experience
Strong verbal and written communication skills
Prioritizing and organizational skills
Considerable knowledge of ALL aspects of Environmental Services
Proficient with Microsoft Office programs, blue prints, AiM, and auto cad
Willingness to learn new job skills and techniques

Required Functional Competencies to Successfully Perform Job Duties.
Knowledge-Technical: Plans work operations; establishes Priorities, and sets deadlines over a Short-range period, within Established goals and Objectives. Arranges and assigns Work. Demonstrated proficiency in basic computer skills such as e-mail and supply ordering. Demonstrated proficiency in service area and the ability to train and/or advise others. Arrange for repair and maintenance of equipment and machinery, with appropriate follow up. Knowledgeable and skilled in the safe operation of a variety of small to medium size equipment and vehicles. Advanced skills to provide thorough inspections of all spaces. Documenting work orders when applicable.

Managing Work and Performance: Ensures adherence to work standards and total quality standards. Recommends changes to work standards. Seeks input from others in making and implementing changes in work processes that help employees perform the job better and serve customer needs.