Job Description

Job Description
Join Our Campus Community!

Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!

At the University of Wyoming, we are committed to creating a supportive and enriching workplace.

Join Our Campus Work Community!

Be part of the University of Wyoming community while gaining hands-on tech and customer-service experience. As a Computer Lab Assistant, you’ll support students and staff with basic computer and printing needs, help troubleshoot common issues, and keep the lab running smoothly — all while working a schedule that fits your classes.

Why you’ll love it

Get paid to do homework while on duty during quiet periods, additional printing abilities, and opportunities for raises through exams/training.
On-campus job with flexible scheduling around classes (including 1-hour shifts).
Consistent schedule for the semester with easy options to pick up extra shifts.
Work a variety of shifts (days, evenings, weekends, nights); preference given to those available 7am–1pm M–F, or late-night/shifts (5pm–11pm).
JOB TITLE:

ATS (Academic Technology Services) Computer Lab Assistant

JOB PURPOSE:

Provide friendly, helpful basic computer support and assist users with printing and software problems.
Get paid to do your homework and help others in the lab space to be productive as well.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

THIS IS A WORK STUDY JOB LISTING. (If you do not have a federal work study, you must apply using our non-work study application.)

Provide basic computer support and assist users with printing and software problems.
Troubleshoot account, quota, and email problems for lab users.
Keep labs clean/orderly, collect lost/found items, and maintain records of print deposits.
Can complete exams and optional training to earn raises.
Perks include: additional printing abilities, ability to do homework while on duty, on-campus employment, scheduling around classes (including 1 hour shifts), same schedule for whole semester, flexible time off, ability to pick up additional shifts beyond regular schedule.

Shifts available days, evenings, weekends, and overnights. Those with availability between 7am and 1pm M-F or for shifts 5pm-11pm usually given preference.
In addition to standard application, applicants must also complete the supplemental form at https://microlab.uwyo.edu/application/laappdefault.asp

MINIMUM QUALIFICATIONS:

Education:  Enrolled UW College Student
Experience: Customer Service
Other requirements:  Familiarity with Consumer Technology
DESIRED QUALIFICATIONS:

Excellent customer service skills
Working knowledge of Microsoft Windows and Office
Basic computing skills
Ability to troubleshoot problems and communicate solutions
Work with cash amounts in US dollars up to $100
REQUIRED MATERIALS:

Complete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for four work-related references.